If it is using Samba shares, some firewalls such as ZoneAlarm and NIS tend to be very, very picky about how it is done.
#SAMBA INTERACTIVE TV SSL ERROR SOFTWARE#
Perhaps this is the reason that the Seagate Goflex Home device does not work with FIOS,Ĭould anyone who has a GoFlex post up the error screen you receive when the GoFlex Connect software fails to see the NAS? I'm assuming the NAS is using nothing more than Samba shares (which would be similar to WIndows File/Printer Sharing), unless it's something proprietary. The Consumerist picked up on this, and notes that Verizon's security concerns disappear if you pay an extra $6-$10 for hosting plans. Still it's part of an ongoing trend where the consumer is given fewer and fewer perks alongside a connection, be it newsgroup access, a backup dial-up account, or FTP storage - but never sees a reduction in their monthly bill. This may not be a particularly big deal to some users (especially those who want their ISP as a dumb pipe), and the elimination makes some sense in the age of cloud storage. Except our users note the tool is rather awful, making it very cumbersome for users to manage uploaded content. Verizon Eliminates FTP Access As 'Enhancement' And Another Perk Bites the Dust.įor the last month users in our Verizon forums say Verizon has been telling users they'd no longer be getting FTP personal website access "for security reasons." A letter tells users the elimination of FTP access is an "enhancement," and users can still use a Verizon sitebuilder tool. At this point, I stumbled upon the following article dated August 30, 2011, indicating that Verizon is no longer providing FTP (port 21) personal website access and that it is only available to business users.
#SAMBA INTERACTIVE TV SSL ERROR HOW TO#
I investigated further and looked into how to open port 21 in another way. I do not know if this is the cause of the Goflex Home not installing correctly, but it still did not work with ports 80, 22, and 443 open. I was able to open ports 80, 22, and 443, but was not able to open port 21 (FTP Access). On my own, I discovered that four of the ports that are supposed to be open for Goflex Home to work properly were closed. I called Verizon, who would not deal with the matter at all and referred me to a third party premium technical support operation - I did not want to pay to educate someone else. I decided, out of curiousity, to pursue the problem further. Seagate Tech Support gave up and advised me to return the Goflex Home, indicating that "something" is blocking it from communicating and they were not able to determine what and why. Thus, the computer is not communicating with the router, or more specifically, with the particular IP address assigned to the Goflex Home device.
If you ping the device IP address from the browser side, the ping fails. However, the device is NOT recognized by the computer. If you go into the Verizon/Actiontec Menu, you can see the device and ping it successfully. In my case, I have Norton, which we disabled - still no luck.Īpparently, when the device installation is attempted by the Seagate Dashboard software, the Goflex Home device is assigned an IP address and is recognized by the Actiontec Router. Specifically, he advised that Norton should be disabled and Kaspersky should be uninstalled completely. Among other things, he advised me that most antivirus programs should be disabled, and some uninstalled, when attempting to setup this device. The technician was most patient and spent several hours with me, including accessing my computer remotely. I spent a great deal of time with Seagate Tech Support trying to resolve the problem. I purchase a 2TB Goflex Home a few days ago and also have not been able to get it connected. Unfortunately, it is not a resolution of the matter, but perhaps it can provide additional info to someone who is more technically proficient. I think I can provide some input on this issue.
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